turnkey solutionEnd to End: Comprehensive project management from design through to handover
what we offerEnd to End: Full Service Design
Our signature service. Let us take care of you from start to finish - one team guiding you the whole way through from initial conversation through to handover.
A bespoke and complete solution where your project is designed, managed and executed by us and our team.
We’ll complete design drawings, materials selection, lighting and furnishing selections ready for your approval before we hold your hand through the building stage, arranging logistics for all materials and furnishings. A truly turn-key experience.
*In addition to this Full Service Design, we are now offering a ‘Concept Only’ service:
The perfect solution for those who need a bit more involvement from us than the One-Off Consultations, but don’t quite need the full service Concept to Completion. Designed to give you the ‘blueprint’ of ideas upfront so you can execute yourself in stages when ready.
-
This services begins with a Consultation ($1,500) to discuss your needs and pain points. Following that meeting, we put together a custom proposal for design fees to execute on your scope of work.
Once paperwork is signed off, we schedule the design works into our calendar. Design is anywhere from a 8-16 week process depending on the scale of the project and our availability.
-
– A comprehensive 2-hour onsite consultation with Sarah (and Tim for Design & Build projects);
– A deep dive into the current functionality of the space and desired improvements or review of existing plans/drawings;
– A walk through our process to outline how our projects run;
– Full proposal outlining scope of work & detailed notes recapping recommendations;
– Follow up meeting to review the proposal and discuss the next steps. -
Get the most out of this consultation:
Organise Yourself - collect inspiration images from magazines, social media or a Pinterest board.
Think Numbers - Consider your timing and budget, this will give us a framework to work within.
Make a list - Consider what you are requiring help with, compile a list of ‘must- haves’ and a ‘wish list’.
Think about the way you live and the unique functional requirements for your family & lifestyle.
Frequently Asked Questions
-
Project consultations are best for those who want to outsource the design, sourcing & execution of their project to a professional.
Sometimes clients who use this service are either feeling a bit overwhelmed, don't know where to start or simply don’t have the time or desire to spend on pulling the project together. Below are some common scenarios:
• You’re unsure how to consolidate all your design ideas into one cohesive style or how to integrate your existing furniture pieces with new changes
• You lack the time or expertise to design and create the kind of space you desire;
• You want to avoid making expensive mistakes and suffering “buyer’s remorse”;
• You want it done well and with minimal fuss so you have a comfortable and beautiful home to enjoy each day!
In this consultation we:
• Deep dive into all aspects of your project
• We’ll lay down the foundations of your project by going through our “4 Pillar” strategy of:
Scope
Style
Timeline
Budget• We start with a detailed brief and learn what’s currently working for you and what’s not.
-
You’ll have the beginnings of an action plan. After nutting out the 4 Pillar (Scope, Style, Timeline and Budget) requirements, we'll go away and create your detailed proposal and plan to move forward. This will include comprehensive notes detailing discussions and a proposal including the ways we can help you accomplish your project.
One week after the Consultation, our team will organise for you to meet again (in person or phone) for approximately 45 minutes, where Sarah will walk you through each aspect of the plan.
During this meeting, you’ll likely have more questions (from our initial consultation), which is why this follow up consultation is vitally important. As the initial briefing process is crucial in laying the foundation for the success of the project, it’s essential we spend time getting to know you, what you want and what will work for you.
The time spent upfront allows us to address any changes or questions you may have and talk through how we can best work together to make your dream home a reality. The cost of the consultation includes both meetings.
-
Regardless of which consultation you decide to book, a little preparation on your end will help to ensure you receive the most value from the meeting. Things to consider prior to the Consultation:
1. Create a Brief (Scope) - Consider what you require help or guidance with and create a ‘must have list’ and a ‘wish list’. If you’re booking the One-Off Consultation, write down ALL the questions you have, that way, we can maximise your time together with Sarah and tackle as many as we can.
2. Find Inspiration (Style) - What styles do you like or don't you like? Try to find a few inspirational images that will help convey the sense of style you’re wanting to achieve. Words can be interpreted differently but a picture really does paint a thousand words. This could be as simple as a screenshot on your phone, Pinterest board, or magazine pages.
3. Think ahead (Timeframe) - What’s your ideal timeframe for this project? Is there a special event you’re wanting to have it completed for? Or will your project be slow and steady to be paced out in stages? Whatever your needs, it helps us to know when you’d like it complete and your motivation behind it.
4. Let’s talk dollars (Budget) - A key pillar in the project - think about how much you’re happy to spend. Keep in mind, construction (if necessary), furniture and decoration and design fees.
There are no perfect or correct answers here so don’t worry if you're not 100% clear on what you want, that will come as we move through the process together. Even if you only know what you don’t want, it helps to have a starting point so we can build framework and direction from there.
Just remember we’ve been through this before – so you can trust we’ll ask the right questions and discuss all of this in far greater detail at your consultation!
-
The Design Presentation (in Phase 2) is a really exciting time for both client and designer, it’s where the months of hard work, dreaming and planning culminate.
At this meeting, we start by walking clients through our proposed drawings to show the spaces as a cohesive space, conveying the overall vision of the design. We use floor plans to show the layout of rooms, furniture placement and how the spaces connect to each other. Elevations help us to focus in on details on one particular wall e.g. a new fireplace, joinery design or kitchen shelving.
Also, at the Design Presentation we show clients a detailed breakdown of each piece we’re proposing, complete with samples you can touch and feel. The same process occurs whether we’re helping with finishes selections (kitchen bench top, tiles, flooring etc.) or furniture, lighting and artwork.
We bring as many samples as we can so you can touch and feel fabrics, timber finishes or stone.
-
Be honest! Our goal is to delight our clients and to always ensure we’re creating a project which is entirely reflective of them. In short – it’s all about YOU. So if there’s something in the presented design that you don’t absolutely love, then please tell us. We can only make a change if we know about it and work through it to ensure every detail is perfect for you.
We’re all for a collaborative approach and this means there’s lots of communication and open discussion where clients have the chance and space to provide feedback and workshop ideas in our initial design stages.
-
We have over the years acquired a ‘little black book’ of the best of them! We manage all the relevant trades and ensure the highest level of craftsmanship in completing the job. They are also liaising back to your design team consistently to ensure the design is being executed as intended. That’s the beauty of having one team guiding you through from concept to completion!
-
Simple answer is, no. We’re really good at interiors and that’s our passion. So, we focus all our time, energy and effort to be the best at that.
-
That depends on the type of service you purchase from us. If you book a One-Off Consultation, we’ll provide a summary of notes with product and supplier suggestions following the appointment - this forms your action plan so you start researching and shopping with confidence to make the purchases yourself.
If, however, you’re a Full Service client, we’re taking care of everything for you ordering on your behalf. Once our suggestions are approved by you, we arrange procurement, delivery logistics, installation and final styling. This service also ensures we manage any faulty or damaged products on your behalf.
-
As exciting as it is building a new house or undertaking a renovation project, it is also a daunting time. We understand this, which is why all our projects are full-service end to end solutions. That means, we have one team - interior designer, building designer and builder. Our projects are successful because we have one team from start to finish. Because of this, we generally don’t take on projects to service only a portion of the process e.g. finishes selection only. The design is part of a bigger process and one we like to support you through from start to finish.
Our One-Off Consultation, however, is often used as a resource for clients needing a sounding board to make decisions on finishes and material selection to then take to their own builder.
-
Let’s get started! Each design journey with us starts by completing the enquiry form (below). From there, we’ll send you through some important information about working with us. Once read, if you still feel like we’re a good fit, we’ll be in touch to arrange an initial call to chat through your project further.
-
It’s a 15-minute call with Sarah to discuss your project. In this call she’ll ask you lots of questions and you’ll get to tell her about what you’re trying to achieve, what’s working and what’s not.
The call also allows you to get to know each other a little more and decide if we’re a good fit for you (if we end up working together, we’re embarking on a very personalised service so it’s important we have a good connection to make the whole thing work well!), and vice versa.
If you’re happy - from there you’ll book a mutually suitable time for the Consultation. Upon your consultation booking, you will be sent an information booklet outlining some key information, a pre-consultation questionnaire and the invoice for payment. Payment is required no less than 48 hours BEFORE the consultation, otherwise we will reschedule. The invoice you’ll receive has an option for online payment via credit or debit card to make payment easier for you.
let’s get startedMake a project enquiry
Please complete this form to enquire about our services & learn more.
from the heart